Privacy Policy

Last updated: 25 August 2026.

Anyorel
12–14 Canterbury Road West, Lara, Victoria 3212, Australia
Email: support@anyorel.com.au
Phone: +61 489 980 256

Who is responsible for your information

Anyorel operates anyorel.com.au and is responsible for the personal information described in this policy. This store is intended for customers in Australia.

Information we collect

Order details: name, contact details, billing and delivery addresses, items ordered and transaction records.
Account details: login and saved information if you create a customer account.
Customer service: emails, messages, return information and photographs you choose to provide.
Device and store use: IP address, browser, device, pages viewed, referring page and cookie identifiers.
Marketing preferences: subscription and consent choices.

Payment providers process complete card credentials. Anyorel generally receives payment confirmation and limited transaction information rather than your full card number or security code.

Why we use information

To process payment, confirm, fulfil and deliver orders.
To provide tracking, customer support, returns, refunds and consumer-law remedies.
To secure the store, prevent fraud and resolve disputes.
To meet tax, accounting and legal obligations.
To maintain and improve website performance.
To send marketing only where permitted and according to your choices.

Who receives information

We disclose only the information reasonably needed to Shopify, payment processors, fulfilment providers, carriers, analytics or advertising providers, customer-service systems, professional advisers and public authorities where lawfully required. Each provider handles information under its own obligations. We do not sell customer personal information for money.

Cookies and similar technology

Essential cookies operate the cart, checkout, security and account features. Preference, analytics and advertising cookies may be used subject to available consent controls. You can adjust cookie choices through the store banner where displayed and through your browser. Blocking essential cookies may prevent checkout from working. Shopify explains its privacy practices at Shopify Privacy.

Security and overseas processing

We use HTTPS and reputable service providers and restrict access to information. No internet service can guarantee absolute security. Shopify and other providers may process information outside Australia; where this occurs, we take reasonable steps appropriate to the service and applicable law.

Retention

We keep order and transaction records for the period reasonably required by Australian tax, accounting, fraud-prevention and dispute obligations. Customer-service records are retained only as long as needed to handle enquiries and legal claims. Marketing records are kept until you unsubscribe, after which a limited suppression record may remain so we respect your choice.

Your choices and requests

You may ask to access or correct personal information we hold, request deletion where applicable, withdraw consent or unsubscribe from marketing. Email support@anyorel.com.au. We may need to verify your identity before acting. Privacy concerns may also be raised with the Office of the Australian Information Commissioner.

Children

The store is intended for adults and is not directed to children under 16. If you believe a child has provided personal information, contact us.

Changes

We may update this policy when our services, providers or legal obligations change. The current version and update date will remain on this page.